* This article is part of a White Paper called “The Survival Guide for Migrating to a Cloud-Based CRM.” When the sales department learns that the familiar, but much despised current CRM system is going to be replaced, rumors start to fly: What will happen to all my contact information? Am I going to lose…
My Favorite CRM Articles From This Week!
Focusing mainly on various aspects and fields in Microsoft Dynamics, this week’s list also contains some social CRM, solving technical difficulties and much, much more. Enjoy. The Hidden Costs of Duplicate Contact Data I’d like to start this week’s list with an article that deals with a very common issue in the CRM world- duplicate…
Infographic: How CRM Helps Small Businesses
CRM provide small businesses the authority of a big business in order to level the playing field, while also allowing for the agility advantages of managing a small-business. CRM systems organize businesses critical customer information so that it can be viewed all in one place. This saves the organization considerable time and provides businesses with…
My Favorite Articles in CRM This Week
Spotting bad user interfaces? Check. Learning to let customer love into the heart of your company? Check. The horrors of neglected business blog? Check. Marc Benioff as a Jiu-Jitsu master?! Check! This week’s list of my favorite CRM articles is bound to put a smile on your face. Enjoy! 1. The Martial Arts Of…
My Favorite CRM Articles this Week
This week provided a lot of important information about CRM systems, specifically the rapid growth that the cloud computing market will experience, and that 62% of CRM will be cloud-based by 2018. Mobile and Social CRM are becoming increasingly crucial to organizations and companies need to learn to focus more on their retention rates rather…
LinkedIn Extends CRM Toolbox, Integrates Sales Navigator with Dynamics, Android
After refreshing its Sales Navigator tool with impressive features last summer, LinkedIn continues to expand its CRM toolbox with newly announced integration of Microsoft Dynamics, and also making Sales Navigator available on Android. Aimed at sales professionals, Sales Navigator is designed to add sales features to LinkedIn’s business networking service. Drawing from a user’s LinkedIn…
QUIZ: Which Generation Do You Belong To?
A professor can give the most fascinating and thought-provoking lecture, but unless he/she is speaking the same language as his/her listeners, that lecture is unfortunately going to go to waste. Are you speaking the same language as your workforce? Make sure the language you speak is the one your listeners can understand. Generational differences are…
Great Infographic: 7 Ways CRM Can Increase Your Sales
CRM is a great tool for organizing information and increasing productivity, but its benefits don’t stop there. In fact, CRM applications can increase sales by up to 29% and improve forecast accuracy by 42%. This great infographic by Salesforce details seven different ways that CRM can increase your sales. These include faster response times and…
My Favorite Articles In CRM This Week
Salesforce as house Lannister, the costs of dirty data and the impact IoT has made on CRM. All and more in this week’s list of my favorite articles in CRM. Enjoy! 1. CRMs battle for the Iron Throne: Well I had to start with this one because it’s just too funny, and in some cases…