It’s the Oscars season. Yes, we have to wait until the 28th of February for the actual ceremony, but the Academy Awards buzz has already begun. Since the Oscars is the oldest entertainment awards ceremony, I’m so excited to announce that we’ve officially joined the excitement, because as there are strong movies contenders to win…
5 Must-Reads for All CRM Experts
Welcome to another monthly roundup of the must-read articles by the best in our field! A lot has happened this month, the first month of the year, and there’s a lot to catch up on. In order to save you precious time going through the trouble of looking for the right articles to read,…
3 Reasons You Should Invest in Small Business CRM Software
Maybe it was easier back in the days. Maybe customers had lower expectations. As long as you knew their name and phone number, they were happy. Maybe you had an Excel spreadsheet with your customers’ names, their contact information, and, if they were lucky, a sentence or two about them. That was what you could…
Great Infographic: How to Choose The Best CRM Software: 7 Tips For Your Small Business
Every big and small business needs a system to integrate and analyze databases of customers and sales in order to increase profits. CRM is the solution because it analyzes the database and chooses the right action to be done by the insights provided. This productive infographic, by Ruby Media Corporation, shows the right way to…
5 Articles by CRM Experts You Must Read this Week
The 5 articles presented in this CRM weekly roundup focus on the challenges you may face when trying to implement a new CRM system, as well as the future of CRM in general and in 2016 in particular. These 5 articles written by the top experts in the field explore crucial issues, and provide useful…
5 Inside Sales Tools to Boost Productivity and Enablement
The sales industry is more competitive than ever, now that technology has transformed and disrupted the paradigm. These days, most sales happen remotely over the phone or internet. This is commonly known as inside sales. Inside sales is both a challenge and an opportunity for your company. Optimization of sales productivity (the most sales for…
How to Tell which Open Source CRM System is Right for You
An open source CRM system will save you money. The truth is that open source Customer Relationship Management systems have got a lot going for them. It is true that they are usually less expensive. And as TV Infomercial legend Ron Popiel always says “But wait there’s more!” Open source CRM systems can be easily modified…
Have You Mastered The CRM Field? Take The Quiz!
You are a CRM expert, no doubt, but how well do you REALLY know the latest CRM trends and trivia facts? True, it won’t really determine how good you are at CRM migration, implementation and operation, but knowing random trivia can easily gain you points with your peers and your superiors. What are the two…
3 Social CRM Best Practices that Will Improve Engagement
Customer relationship management (CRM) is a very delicate and an integral part in any business success. When performing well, it drives the business to make a lot of profit in the long run due to customer retention and satisfaction. Social networks are the new frontier that every business is pioneering in order to provide better…