Are you thinking about New Year’s resolutions? Do you plan to exercise more and eat healthier foods in the coming year? It is easy to make resolutions at the start of a new year but often difficult to stick to them. You have to be committed to attain your life goals. This also applies when…
Tags: Customer Relationship Management
The Importance of Customer Relationship Management
It’s easy to underestimate the importance of customer relationship management systems. With the advent of the SaaS revolution, hundreds of CRM solutions popped up, and a huge chunk of the business technology journalism sector began, and continues to choke on so much material comparing CRM solutions back and forth, reviewing integration of it with other…
Customer Relationship Management Strategy
Do you have a solid customer relationship management strategy? As we recently pointed out, CRM isn’t just a software solution, it’s a science which every department in a business (more or less) relies upon for a positive customer experience in practical application. It spans marketing, sales, customer service and everything in between. So, if you…