How to Crack the Code to CRM implementation

By: Michael @wCRMblog Taylor CRM, or customer relationship management, is one of the most important aspects of a business. When handled correctly, it can lead to smoother customer service and higher revenue, while the opposite can be said if things don’t go as planned. Customer interactions are crucial because they are the foundation of every business, and that’s

Top 5 Mobile CRM Apps You Should Know About

Making use of mobile crm apps is essential for managing your interactions with active and prospective customers. The advances in mobile technology have made it possible for businesses to interact with their customers from wherever their work takes them. Listed here are five outstanding mobile CRM apps that are compatible with most of the mobile

Deconstructing the Complexity of CRM Software

CRM, or Customer Relationship Management, software are programs that are designed for companies to use manage data related to new and existing customers, with the overall goal of improving internal operational efficiency, and strengthening the customer experience. The information that is in the system can help manage sales and customer service as well as provide

Implementing eCRM Strategy

We’re still talking about this eCRM strategy nonsense in 2014, huh? Why, exactly, does this term even exist in this day and age? Why eCRM Strategy is Not So Special: eCRM stands for “electronic customer relationship management”. Pretty much, anything beginning with “e” indicates a special implementation of a common practice with focus or significant