When SaaS finally took shape as a practical concept not long ago, a number of tool types never before practical to design and market became a reality. Business intelligence software, help desk systems, document management tools, a whole number of things came into being quickly. Another one of these are customer relationship management tools. These…
Top CRM news, Tailored to You
Hey Everyone, Another week has come and gone and CRM Sphere is buzzing as always. Each Thursday, I summarize and send all the best and most talked about CRM articles, uploaded to the blog. And here they are: 6 Key Metrics for CRM Tool It is a proven fact investing in a quality CRM solution…
Top 3 Online CRM Software
Online CRM software has become very synonymous with the SaaS revolution. CRM labored in obscurity as poor traditional software and awkward tool chains, and when SaaS made it practical for more niche software to be marketed, CRM was one of the first things to spring forth. So, as a result of this, there’s a menagerie…
The Importance of Customer Relationship Management
It’s easy to underestimate the importance of customer relationship management systems. With the advent of the SaaS revolution, hundreds of CRM solutions popped up, and a huge chunk of the business technology journalism sector began, and continues to choke on so much material comparing CRM solutions back and forth, reviewing integration of it with other…
How to Overcome Barriers to CRM Adoption
Adopting a new CRM system is of course a bit frightening. There are many barriers to overcome, including price of adoption, the time it will take to train your sales team (and any other teams that would need to learn how to operate the software), poor design and difficulty of use, dirty data, and more.…
Top CRM News
Hey Everyone It’s been a long week full of surprises and new online articles in the world of CRM. Here is a review of some of the top CRM articles that I came across this week. Enjoy! Salesforce CEO Admits Social Enterprise’ Pitch Didn’t Work Social Enterprise was one of the most popular words that…
5 Main Benefits of Customer Relationship Management
There are many benefits of customer relationship management, and CRM developers would be the first to have you know these. Well, that’s understandable, because they want you to use their service, so naturally their marketing and needs generation plans entail making darn sure you know the benefits of the service they provide. However, it’s not…
Top Customer Relationship Management Models
When I started writing this, I wanted to discuss all kinds of unique customer relationship management model, as well as look at how this term probably means a good bit more than you may think it does. However, when I began to research for multiple forms of customer relationship management model, I was disappointed to…
Top 3 Customer Relationship Software
Customer relationship software is of course one of the most common and expansive manifestation of the SaaS revolution. At this point, hundreds of titles in this industry have been talked to oblivion and back, and hundreds of lists, reviews and tutorials have been published, adding terabytes of data to the internet. So, for many readers,…