2 Small Changes That Will Have Big Results in CRM Use

Most business managers agree that many of their employees do not love using their CRM system. Employees complain about the manual data entry method utilized in updating the system. Apart from that, employees do not like incurring endless hours handling tedious reports. Additionally, they complain about the unfriendly nature of the CRM user interface. Here,

5 Social CRM Tools You Need to Know About

With CRM being as much of a backbone as it is now for businesses, with every customer-related department (and beyond) having to exchange data over this central, flexible data processing and tracking system, we’re starting to see the inevitable experimentation with other technologies to work alongside or within CRM. Social CRM tools are an example