Let us now consider the top 3 CRM software in this post. We will also discuss its advantage. So, scroll down to learn more about the topic.
An Overview About the Top 3 CRM Software
CRM software is used by organizations to manage their clients and their customers. This is a kind of software that assists the organization in having the data about its customers and the relationships with customers. This helps in understanding the needs of the customers and other important information such as customer purchasing behavior, etc. It also helps in tracking and managing leads and contacts, capturing data, etc.
The CRM software helps in improving customer service, enhancing efficiency in sales activities, customer satisfaction, etc.
As per reports, there is more than 22 CRM software available in the market. However, based on ranking and reviews, we have listed down the top 3 most popular CRM software below.
Top 3 CRM Software
#1: Salesforce Sales Cloud
Salesforce is one of the most widely used CRM software available in the market. It is a cloud-based application used by organizations to manage their sales activities. Salesforce is an easy-to-use tool that can be used by anyone for managing their sales activities. It can be integrated with other applications to work together for better performance. The applications which can be integrated with Salesforce are Gmail, Microsoft Outlook, etc. The users can also customize it according to their requirements as it comes with different features and functionalities.
#2: Microsoft Dynamics CRM Online
Microsoft Dynamics CRM Online is another widely used application for managing sales activities in organizations. The application comes at an affordable cost equipped with different features and functionalities such as social collaboration tools, integration with other existing tools such as Outlook or SharePoint, etc. Organizations can customize it according to their requirements using different tools such as Visual Studio or Power BI which gives them access to some advanced functionalities like unlocking API’s etc.
Microsoft Dynamics also has a free edition available for organizations who wish to test it before buying it. It comes with different plans based on the needs and requirements of the organizations.
#3: Zoho SalesIQ
Zoho SalesIQ is one of the most popular sales CRM software used by organizations for managing their sales activities and other activities related to sales and marketing. It is an easy-to-use application that can be used by organizations for organizing their work in a better way. Zoho SalesIQ is equipped with different features and functionalities which help in completing work in a better way. Zoho SalesIQ allows users to track details about their customers, their tasks and scheduling, etc. It has a free trial available which can be subscribed to by anyone wishing to use this application.
CRM software is an important tool for every organization. Since this helps them in managing all the aspects related to sales and customers in a better way. It also helps them in understanding the needs of customers easily, track their purchases, manage contacts with customers, track leads, improves customer service, etc.
As discussed above 3 most popular CRM software used by organizations today, you can choose any one of them based on your requirements and budget as they are priced differently based on your needs and requirements.