How To Overcome A Lack Of CRM Knowledge

It’s a given that most professionals and business leaders are aware of the most basic implementation techniques associated with CRM management and customer relationships. But, when it comes to the successful delivery and driving of digital adoption, most are unaware of the intricacies involved. There are several reasons why digital adoption and CRM implementation can fail, which

Why Email Hygiene is Important for Customer Relationship Management (CRM)

Email marketing is not something new to any business, as most businesses use this very cost-effective means to reach their customers promptly and easily. Customer relationship management (CRM) on the other hand is what you need to manage all interactions with your real and potential customers. Both seem not to be related, but they actually

What Can CRM Software Do + Benefits to Your Business

What can CRM Software do? Here are the main benefits of using CRM for your business. What Can CRM Software Do? A CRM, or Customer Relationship Management system, is software that helps businesses with all the contact and correspondence between them and their customers.  This includes activities such as sending emails, tracking phone calls, sending out

What Does CRM Software Do? Everything You Need to Know

What does CRM software do? Here’s everything you need to know about customer relationship management software. What Is CRM Software? The term CRM refers to customer relationship management, which is the process of managing and developing a relationship with customers.  This includes interactions such as email marketing, phone calls, and live chats.  CRM software can automate customer