This Week’s Best CRM Articles

#1 The Year of… the Platform

2014 is looking up for small businesses and start-ups. But how can one ensure that they get their growth strategy right? That’s precisely what Denis Pombriant seeks to answer in this article.

#2 3 Magical Tricks to Boost Customer Loyalty

Customer satisfaction is a central ingredient to the success of any business whether big or small. This article (by the CRM Next team) features 3 amazing tips to achieve peak customer loyalty.

#3 Top 22 CRM Platforms Based on User Reviews

With so many options in the market, picking the right CRM can be a daunting affair. Molly O’Hare seeks to make this task easier for all of us in this highly engaging best of week article.

#4 7 Steps to Put Your Customer Community to Work for Your Business

A vibrant customer community is important for any business that wants to stand out as a customer-focused organization. Scott Hirsch shares 7 brilliant strategies to build a warm community of customers around your brand.

#5 Secrets to Improve CRM Systems Using WalkMe

Any business that wants to outperform its CRM potential needs an ‘out of the box’ strategy. This article introduces you to several well kept secrets to improving CRM systems using WalkMe.

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Michael Taylor
Michael is the Lead Author & Editor of CRMSimplified Blog. Michael established the CRM blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to CRM.
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