By: Michael @wCRMblog Taylor
Today, owners of companies know that it is important to choose technology solutions that boost productivity, are affordable, and keeps up with customers. A customer relationship management system (CRM) is one way to do so. A CRM system allows businesses to manage customer relationships, including the data and information associated with them. With a CRM system, you can store customer and prospect contact information, accounts, leads, and sales opportunities in one central location. Nearly 30% of growing small business consider CRM a priority. (Via Salesforce1)
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Michael is the Lead Author & Editor of CRMSimplified Blog. Michael established the CRM blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to CRM.