There are many people who are interested in TeamWox CRM solution. It is a great software for managing your customer service quality in your company. When you are using this software, you are able to enjoy all great features from this application. This application allows you to have a good customer relationship management system in your company. Before you buy this high quality software, you can read some reviews from other users in this article. Here are some features, pros and cons about this incredible CRM tool for your business.
TeamWox Review
Features
1. Task management system
It is one of the most important features that can be found in Teamwox. This feature is very useful to help you manage all tasks in your own company. This task management system can help you control your team work in your company easily. When you are using this system, you can setup all tasks in the system, assign your employees to do certain tasks, and also analyze any tasks in your own company. This feature allows you to monitor your business progress easily and effectively. If you want to have a successful program in your company, you need to learn about how you can use this management system.
2. Document management
This module is especially added to the Teamwox application, in order to provide good experience for all users. When you want to manage your business easily, you should learn about how you can manage all documents in your company properly. This software allows you to store all of your documents securely. It means that you can get access to those important documents in the future. This document management or DocFlow system is very useful to help you save any types of documents, including images, statements, agreements, and many other important documents for your company. Managing your document is very important to improve your business performance significantly.
3. Detailed clients’ database
This is another good feature that you can use in Teamwox. When you are using this application, you are able to have complete database for your clients. This database can include some important details from your customers, for example email, contact address, name, and many other important details. You can also add some notes to your clients’ database, so you are able to understand your customers easily. This feature can improve the overall quality of your customer service in your company. Because of this reason, Teamwox can be a perfect tool for you to improve the result of your customer relationship management (CRM) system.
Pros
1. Good support from the creator
There are many people who love using this software because they are interested with this benefit. This software is fully supported by its creator. The company also provides some professional consultants who are working behind the development of this software. It means that you are able to learn about how you can use this high quality software easily. When you still have any problems with this software, you can still contact its customer service as soon as possible. There are some customer representatives who are ready to provide the best service quality for all Teamwox users.
2. Secure system
This application is backed up with safe processing system, so you will never have to worry about the security of your customer database. This software allows you to store all important contact information securely. Although your employees are able to get access to this software, they are not able to download or share your database to other third party companies. This security system is also updated by its creator regularly. Because of this reason, this system is going to have the latest security feature from this creator. You will never have to worry about getting any security issues with this software.
3. Good user experience
This is another advantage that you can get from Teamwox. This application has good user experience, so you will enjoy your time using this reliable software. This software also has some good navigation systems, so you are able to get access to all available features from this app easily. You will never have to spend a lot of time to learn more about how to operate this software easily. There are many good reviews about this easy navigation and good user interface. If you are looking for a simple CRM tool, Teamwox can be a perfect choice for you and your business team members.
4. Impressive report
When you want to monitor your customer service or CRM progress in your company, you can simply use this Teamwox application today. This software can give you detailed report about all your progress. When you are using this software, you are able to save a lot of time and money for creating the best report for supporting your business needs. This application allows you to have authentic and precise data from your progress. As the result, you are able to analyze your business progress easily. When you are able to monitor your business performance regularly, you are able to make some improvements in your business quickly.
Cons
1. It doesn’t support sales and marketing campaign
This is the only drawback that you can find from this software. This CRM tool doesn’t allow you to get access to your marketing and promotion campaign in your company. You need to find some other marketing tools that are available on the market, especially if you want to improve your sales quickly. However, you don’t need to worry about this drawback. Teamwox is compatible with any other marketing tools that are popular on the marketplace today. You will be able to get all benefits that are offered by this software easily.
There are many other important things that you have to know about this customer relationship management (CRM) tool. This software has many good reviews from other customers. These good testimonials show the overall quality and performance of this application. It is very easy for you to install this application to your computer. This product also comes with some tutorials and instructions that can be followed easily. It can be a perfect period for you to purchase this Teamwox, especially if you want to provide the best service for your customers.
Michael Taylor
Michael is the Lead Author & Editor of CRMSimplified Blog. Michael established the CRM blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to CRM.