CRM, or Customer Relationship Management, software are programs that are designed for companies to use manage data related to new and existing customers, with the overall goal of improving internal operational efficiency, and strengthening the customer experience. The information that is in the system can help manage sales and customer service as well as provide…
Tags: CRM Software
Top Open Source CRM Software
CRM has come a tremendously long way from its roots as ugly, proprietary mainframe or office software in stock rooms and customer service cubicles, hasn’t it? Not only has it become a serious, heavily-populated niche in SaaS, but it’s also become remarkably powerful and so much more than what it used to be. Now, it’s…
3 Top CRM Software
With the advent of practical SaaS, and thus practical niche software solutions, a lot of very task-oriented designs have become a big thing in business software. One of the bigger examples of this would have to be CRM software. Once dominated by tool chains of database and spreadsheet software, or OEM designs, times have really…