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Michael Taylor

Michael is the Lead Author & Editor of CRMSimplified Blog. Michael established the CRM blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to CRM.

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Tags: CRM objectives

4 CRM Objectives And Goals To Set

Posted by Michael Taylor on December 24, 2014February 16, 2022 Posted in CRM

In order to get the most from Customer Relationship Management, you have to a have a clear set of CRM objectives and goals.. Although customer relationship management can be loosely defined as the process of building and maintaining good relationships with your customers, there are many improvements that a well-designed CRM plan can help you…

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