Small businesses don’t always have the same resources as their large competitors, but this infographic by Salesforce shows how CRM can give small businesses the power of big business. I like this infographic because it not only goes over a few of the key tasks CRM can help with, but it also identifies how these features will benefit your business overall. As the infographic says, advanced service such as product tracking and real-time quotes are no longer monopolized by larger organizations. Even small businesses can be major competitors with the right CRM.
Michael is the Lead Author & Editor of CRMSimplified Blog. Michael established the CRM blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to CRM.