This Week’s 5 Most Enjoyable CRM Reads

Well, the new year doesn’t feel so ‘new’ anymore. You’re motivation for going to the gym and drinking less caffeine is long gone. Well, I’m here to remind you that your business deserves a Mid-January-New-Year-Rejuvenation.

Here are 5 articles about CRM that I really enjoyed reading and I think you will too. I sorted through them all- so you don’t have to. They are posts on theme with CRM in the New Year so they’ll keep us all on track with our 2014 goals!

1. And The Winners of the CRM Watchlist 2014 are…

ZDNet, a business technology website published by CBS Interactive, highlights achievement in CRM by presenting 2014 CRM Watchlist Awards. Paul Greenberg sifted through 162 submissions to provide you the best and the brightest of the year!

2. 9 CRM Companies to Watch in 2014

Denis Prombiant writes for CRM Buyer, an online guide for CRM purchasers. In this article, he predicts which CRM companies will be newsworthy in 2014. He thinks “it will be a year with base hits and occasional sprinkling of home runs” in the CRM market this year.

3. Predicting the Future of CRM in 2014 and Beyond

SearchCRM blog features an article by Alan Earls on the future of CRM. It is the first part of a two-part story, which presents analyst predictions on CRM trends to look out for in the near future.

4. The Foundation Components for Digital Transformation

This post appeared on Think Jar blog, managed by Esteban Kolsky. It deems Digital Transformation “the biggest thing to hit Enterprise Technology”. Kolsky explains the basics of Digital Transformation and predicts “at least a decade, if not longer, of expansion and excitement”.

5. 7 Great New Year’s Resolutions For Using CRM Better

Here’s one I wrote- I can objectively say, it rocks. For those of us that have ‘fallen off the New Year’s Resolutions wagon’, this article will re-amp that mid-December enthusiasm. I presented 7 resolutions for using your CRM better. Let’s see how many we can put into action by February!

Happy Reading and A Successful January to all you CRM users!