With a new year comes a new release of all of the most prominent CRM systems on the market. This article will outline some of the new user features available in CRM 2016.
The new updates aim to improve in 4 different areas: productivity, intelligence, mobility, and unified service. Some new releases are already available if you are a CRM Online customer and should be available to all soon, most likely in the next few months.
Although there will be new user interfaces and over 175 new and improved CRM features in the Spring 2016 release, we’ll just take a look at a handful of our favorites.
CRM 2016 Offers a More Powerful Search
There are few things that are more frustrating than having a search function that does not perform well. You know very well that what you’re looking for is there, but you simply aren’t able to find it with the search function the software has provided! Knowing that this is a problem that bothers more than a couple users, the engineers behind CRM 2016 have improved the search function so that with just a few keystrokes, you will get the top search results you’re looking for.
You’ll be Blown Away by Faster Performance
You know the saying – that time is money. When you save time, you save money, and you’ll be saving a lot of time with CRM 2016 because this release of CRM will be quicker than any of the ones that precede it. The engineers behind CRM have sped up this new release considerably. You will notice a quicker response time and faster page loads when you are using the new release. As a result, you’ll enjoy using the latest release even more than the previous ones, and you’ll finish your work quicker! This new improvement goes along with CRM’s philosophy that the user comes first and is only one of the ways that this new release makes the user experience more helpful and useful.
Mobile Versatility – Among The Most Important New CRM Features
In this day and age where everyone is traveling, everyone has a smartphone and a tablet, and not everyone is always at a computer, it’s important to make sure your program is designed to be compatible with mobile devices. Luckily this new release of CRM does just that. Not only have they designed apps for Apple and Android, but also for Blackberry so that you can stay connected with and enjoy all the new CRM features, even on the go. With this feature, you’ll know that even though you may not be in the office, you’ll still be able to keep up with work.
This is the 49th version of CRM that has been rolled out and with these new and improved CRM features, it looks better than ever. While quality only gets better with each successive release, it looks like Spring 2016 is a real step up from the last release, and if you haven’t already begun using a CRM, there’s no time like the present. Though these are our favorite new features, you might have different ones that make using CRM 2016 a breeze, so check it out.
Michael is the Lead Author & Editor of CRMSimplified Blog. Michael established the CRM blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to CRM.