You are a CRM expert, no doubt, but how well do you REALLY know the latest CRM trends and trivia facts? True, it won’t really determine how good you are at CRM migration, implementation and operation, but knowing random trivia can easily gain you points with your peers and your superiors. What are the two rising forces in CRM? What is the new CRM? What are the most prominent advantage of CRM?
Think you know? Prove it!