Tags: ECRM

CRM February 18, 2014

Implementing eCRM Strategy

We’re still talking about this eCRM strategy nonsense in 2014, huh? Why, exactly, does this term even exist in...

CRM February 14, 2014

What is eCRM?

Not long ago, a colleague of mine mentioned eCRM rather nonchalantly in a conversation. At the time, I didn’t...